Our basic troubleshooting is free of charge. If you want premium over the phone and screen sharing support our rate is $30/hour. We can use Microsoft Teams, Zoom or other preferred method to troubleshoot software problems.
Please email us firstname.lastname@example.org before purchasing the hour of support so we can schedule a date and time.
Another option is to ask one support question for $10, we will research a solution and provide the best answer. If you are not satisfied we can give you your money back.